Help center

When you have some questions or face inconvenience, you can visit the corresponding page on the site or contract us. We will gladly and quickly answer your questions and resolve the issue.

If you're experiencing technical issues or need help with your account, our Support page is where you'll want to go. Our team of dedicated customer service representatives is available to assist you 24/7. Just feel up the form or contact us via the Live Chat application.

If you're concerned about how we use your personal information, please review our Privacy Policy. We take your privacy very seriously and are committed to keeping your information safe.

If you're interested in responsible gaming, our Responsible Gaming page provides information and resources to help you stay in control of your gambling habits.

On the FAQ page you'll find a wealth of information there, including guides, tutorials, and answers to frequently asked questions.

For information about general Terms & Conditions of the Casino, including rules and regulations, please review our Terms and Conditions. Additionally, if you're interested in learning about our Bonus Terms and Conditions, we have a page dedicated to that as well.

We hope this information helps you find what you're looking for on our website. If you have any further questions, please don't hesitate to reach out to our customer service team. Thank you for choosing Joo Casino!