WELCOME TO THE VIP CLUB

Are you ready to be VIP? Whether you are here from time to time or on a regular basis, a VIP Club membership will become your JooCasino multipass. Join our elite club for the top few to get priority service, increased limits, and exclusive promos. Always be on the guest list.

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VIP Club benefits

Withdrawal Limits
Cashback
Personal Manager
VIP promos

VIP statuses

VIP Club joo SILVER

how to get

  • Deposit 3 750 AUD in total.

This status is valid indefinitely.

how to get

You get the Silver VIP status when your total amount of deposits reaches 3 750 AUD.

This status doesn’t expire.

VIP Club joo GOLD

how to get

  • Have the Silver status.
  • Bet 15 000 AUD in total in the course of a month.

how to get

  • You need to have the Silver status first.
  • Your VIP status switches to Gold for the current and following month as soon as the total of your deposits in the current month is 1 500 AUD or higher, and the total of your real bets is 15 000 AUD or higher.

If these totals are lower, the status remains or becomes Silver.

VIP Club joo PLATINUM

how to get

  • Have the Silver or Gold status.
  • Bet 75 000 AUD in total in the course of a month.

how to get

  • You need to have the Silver or Gold status first.
  • Your VIP status switches to Platinum for the current and following month as soon as the total of your deposits in the current month is 4 500 AUD or higher, and the total of your real bets is 75 000 AUD or higher.

If these totals are lower, the status remains or becomes Gold.

VIP Club joo BLACKLIMITED

how to get

  • Have the Platinum status.
  • Get an invitation.

how to get

  • You need to have the Platinum status first.
  • Your VIP Status switches to Black for the current and following month as soon as the total of your deposits in the current month is 7 500 AUD or higher, and the total of your real bets is 300 000 AUD or higher.

Your VIP Status switches to Black only after you receive and confirm an invitation from the VIP Club Personal Manager via email.

The benefits

SILVER
GOLD
PLATINUM
BLACK
Weekly Slot games cashback
5%7,5%10%15%
Weekly 15% Live cashback
Up to 150 AUDUp to 750 AUDUp to 7 500 AUDUp to 15 000 AUD
The reward for a new status
150 AUD300 AUD750 AUD Exclusive
Wagering VIP bonuses
x20x10x5x1
Maximum bet while wagering
7.5 AUD15 AUD22.5 AUD-
Birthday gifts
Exclusive
VIP promos
Exclusive
VIP lounge
Faster withdrawals
3 hours1 hour30 min.5 min.
Increased withdrawal limit
Verification help
Priority service
Personal Manager
VIP status suspension

Instant VIP status

Contact us

Get a consultation on the terms of getting a VIP status or certain benefits. Suggest your own terms. Let’s have a talk. Just fill out the contact form.

Contact

Make a deposit!

Sign up and verify your phone number.

Deposit 3 750 AUD at once.

A Personal Manager will contact you within 24 hours.

Sign up

Switch club!

It is possible to exchange your VIP status at another casino for our VIP status. Don’t feel tied to less favourable terms. We’ve got you covered!

Contact

VIP Club Terms and Conditions

1.1. You can unlock certain benefits and get rewards depending on your current VIP status. There are four VIP statuses of different tiers. You can get and sustain each of them by reaching a certain total amount of real money bets and deposits within the current month.

  • Silver. This is the initial status that can be achieved by making deposits for a total of 3 750 AUD (or an equivalent in another currency) in the course of the entire time of playing in casino. This status doesn’t expire, and you don’t need to do anything to sustain it.
  • Gold. Bet 15 000 AUD (or an equivalent in another currency) and deposit 1 500 AUD (or an equivalent in another currency) in the course of the current month.
  • Platinum. Bet 75 000 AUD (or an equivalent in another currency) and deposit 4 500 AUD (or an equivalent in another currency) in the course of the current month.
  • Black. Bet 75 000 AUD (or an equivalent in another currency) and deposit 4 500 AUD (or an equivalent in another currency) in the course of the current month. Please note that your VIP Status switches to Black only after you receive and confirm the invitation from the VIP Club Personal Manager via email.

When you meet the conditions, you will be contacted by the JooCasino manager within one business day. Then, you will get a status for the rest of the current month and for the next month.

1.2. The Gold, Platinum, and Black statuses are temporary. If you fail to meet both conditions during the current month, at the beginning of a new month your status will be downgraded from Black to Platinum, from Platinum to Gold, or from Gold to Silver.

1.3. Once you achieve the VIP status of a certain tier for the very first time, you get one of the following rewards depending on your VIP Club status:

  • Silver. 150 AUD (or an equivalent in another currency). The wagering requirement is x20. The maximum win amount is 1500 AUD (or an equivalent in another currency).
  • Gold. 300 AUD (or an equivalent in another currency). The wagering requirement is x10. The maximum win amount is 7500 AUD (or an equivalent in another currency).
  • Platinum. 750 AUD (or an equivalent in another currency). The wagering requirement is x5. The maximum win amount is 15 000 AUD (or an equivalent in another currency).
  • Black. Exclusive bonus. The wagering requirement is x1. The maximum win amount is 30 000 AUD (or an equivalent in another currency).

1.4. A VIP status increases your default withdrawal limits stated in the General Terms and Conditions. Changing the limits for a player is done on an individual basis by agreement with a Personal Manager.

1.5. JooCasino endeavours faster withdrawals for players with a VIP status. Withdrawal can be processed after successfully passing verification. You can find the information regarding verification in our General Terms and Conditions. However, the Casino can make withdrawals faster only as far as your preferred payment method allows it. Please note that the final withdrawal processing time depends on the payment method.

The minimum withdrawal processing time by the Casino is:

  • Silver. 3 hours
  • Gold. 1 hour
  • Platinum. 30 minutes
  • Black. 5 minutes

1.6. Verification assistance and priority service are provided to all VIP Club players with any status (Silver, Gold, Platinum, Black). Starting from the Gold status and higher, you get access to increased withdrawals limits, VIP promotions, VIP Lounge, and a Personal Manager. Starting from the Platinum status, you get the option to suspend your current status for 30 days by contacting your Personal Manager.



The VIP Club cashback Terms and Conditions

2.1. A VIP status affects both the Slots cashback and Live games cashback that you can get weekly on Mondays (15:00 UTC — 18:00 UTC).

2.2. The Slots cashback is credited for the real money bets made in any Slots. The Live games cashback is credited for the real money bets made in any Live games.

2.3. Cashback is counted as the percentage of the amount according to this formula: bets — wins — issued bonuses — cancelled bonuses.

2.4. Weekly Slots cashback is available if your minimal loss in Slots in the course of the last seven days is greater than 150 AUD (or an equivalent in another currency). Weekly Live games cashback is available if your minimal loss in Live games in the course of the last seven days is greater than 150 AUD (or an equivalent in another currency). Cashback is credited automatically in the form of bonus money and expires in 7 days.

2.5. Weekly Slots cashback:

  • Silver. 5% up to 150 AUD (or an equivalent in another currency). The maximum win is 1 500 AUD (or an equivalent in another currency). The maximum bet while wagering is 7.5 AUD (or an equivalent in another currency). The wagering requirement is x20.
  • Gold. 7.5% up to 750 AUD (or an equivalent in another currency). The maximum win is 7500 AUD (or an equivalent in another currency). The maximum bet while wagering is 15 AUD (or an equivalent in another currency). The wagering requirement is x10.
  • Platinum. 10% up to 7 500 AUD (or an equivalent in another currency). The maximum win is 15 000 AUD (or an equivalent in another currency). The maximum bet while wagering is 22.5 AUD (or an equivalent in another currency). The wagering requirement is x5.
  • Black. 15% up to 15 000 AUD (or an equivalent in another currency). The maximum win is 30 000 AUD (or an equivalent in another currency). The maximum bet while wagering is not limited. There is no wagering requirement.

2.6. Weekly Live games cashback:

  • Silver. 15% up to 150 AUD (or an equivalent in another currency). The maximum win is 1500 AUD (or an equivalent in another currency). The maximum bet while wagering is 7.5 AUD (or an equivalent in another currency). The wagering requirement is x20.
  • Gold. 15% up to 750 AUD (or an equivalent in another currency). The maximum win is 7500 AUD (or an equivalent in another currency). The maximum bet while wagering is 15 AUD (or an equivalent in another currency). The wagering requirement is x10.
  • Platinum. 15% up to 7 500 AUD (or an equivalent in another currency). The maximum win is 15 000 AUD (or an equivalent in another currency). The maximum bet while wagering is 22.5 AUD (or an equivalent in another currency). The wagering requirement is x5.
  • Black. 15% up to 15 000 AUD (or an equivalent in another currency). The maximum win is 30 000 AUD (or an equivalent in another currency). The maximum bet while wagering is not limited. There is no wagering requirement.

Changing of rules and membership status

3.1. The Casino reserves the right to expand or otherwise change the content of the VIP Club at any time, e.g. the conditions to achieve a certain VIP status and the associated benefits.

3.2. If you decide to close your JooCasino account or your account is closed by the Casino team, you may lose your VIP status and all associated benefits.

3.3. The Casino reserves the right to terminate your VIP Club membership and to withdraw your current VIP status at its sole discretion.

3.4. The Casino will terminate your VIP Club membership if it is determined that you violate the VIP Club conditions, other bonus terms and conditions or the Casino terms and conditions, and/or if it is determined that your act is against the interests of the Casino. Such a violation will result in the withdrawal of your VIP status and all associated benefits. The Casino also reserves the right to retroactively withdraw any bonuses that are already awarded and close your player account, if necessary.

3.5. In addition, the Casino may suspend your VIP Club membership at any time, i.e. for a period of time or until further notice, if it is necessary to protect the Casino’s interests. During this time, your VIP status will be revoked, and all benefits will be suspended.

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