Bonus Terms and Conditions

Last updated: 30.07.2021

Feel free to contact our customer support if you have any questions about Bonus Terms. Some bonuses may have their own terms. To learn more about particular bonuses, please read their Bonus Terms.

1. General bonus terms and conditions

1.1. Each available currency has a fixed equivalent in relation to the other available currencies in terms of depositing, betting, and receiving prizes. These equivalents apply unless otherwise stated.

1.2. The minimal deposit for receiving any deposit bonus is 20 EUR.

1.3. Regarding the bonuses and promotions, all times and dates are indicated in UTC TZ.

1.4. You can claim only one bonus at a time. Deposit-related bonuses do not stack. Only one bonus can be activated at a time.

1.5. All the bonuses can only be received once per person/account, family, household, address, e-mail address, credit card number, IP addresses, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.).

1.6. Cashback is a bonus unless otherwise specified. Any rules that apply to bonuses in general apply to cashback bonuses as well.

1.7. The maximum withdrawal limit from a no deposit bonus including free spins is 50 EUR. The maximum withdrawal limit from no deposit free spins is 50 EUR. The maximum win restriction persists after the completion of the wagering requirement. The maximum you will ever be able to withdraw from play with funds associated with a (nodeposit) bonus is 50 EUR. An exception can be made for loyal players, and in case of winning, the maximum win amount can be increased. To request a withdrawal, you must fully verify your account and make a minimum deposit.

1.8. The casino reserves the right to update Bonus Terms and Conditions at any time.

1.9. Bonus Terms and Conditions as published on the Website are in English, and it is the English version of these Terms and Conditions that forms the basis of these Terms and Conditions. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.

1.10. In the event of a dispute, all decisions made by the casino will be final.

1.11. All bonuses have a duration period and expire if not wagered before the set period ends.

1.12. Bonuses are automatically cancelled upon active balance reaching the amount of 0.05 EUR or less (or its equivalent). This term only applies to the balance tied to a bonus, i.e. deposit + bonus, or a bonus only (in case of a no deposit bonus), and it doesn't apply to funds on the player's balance gained from other deposits or bonuses.

1.13. All bonuses are unavailable to the players from Sweden and Finland.

2. Bonus Wagering

2.1. The bonus must be wagered 50 times before the player can withdraw the winnings, unless otherwise specified. If the player requests the withdrawal before completing the wagering requirements, the bonus and winnings will be void.

2.2. The maximum bet while wagering is 5 EUR (or equivalent in another available currency), unless otherwise specified. The maximum bet limit includes bets doubling after a game round has been completed and bonus rounds (purchased within the game). Breaching the maximum bet rule leads to all winnings from the bonus confiscated and deposit refunded.

2.3. All bonuses must be fully wagered prior to withdrawal. The bonus is lost when the bonus money associated with it is lost.

2.4. When using a deposit bonus, the real money from the player's account are wagered first and only then the bonus money.

2.5. The player has a right to cancel a deposit bonus before starting to wager it. If the player decides to cancel a deposit bonus, free spins will not be credited to the player's account either. The reason for it is that the free spins are a part of a deposit bonus.

2.6. If the wagering requirements are not met within the period of the bonus validity, both the bonus money and winnings will be removed from the player's balance.

2.7. Any bonus can be cancelled before the player starts playing it through. If your bonus has been cancelled, please contact the casino support service to find out more about it.

2.8. Games excluded from the bonus wagering will not be available to play if the player has an active bonus.

2.9. Please, note that each game comes with its own wagering coefficient:

  • Videopoker — 5%;
  • Baccarat, Blackjack, Hi-Lo, Roulette, Poker, and other table games — 5%;
  • Slots — 100% (except for the games listed below);
  • Live games — 5%.

2.10. The casino management reserves the right to restrict the accessibility of the games listed in article 5.4. while playing with an active bonus.

2.11. A player can change currency only after the first stage of the welcome bonus has been completed.

3. Welcome Package

3.1. The player can get a bonus for each of the three initial deposits. Such bonuses are credited automatically when the player makes at least the minimal deposit required to receive the bonus:

  • First Deposit Bonus makes 100% of the deposit amount and 50 FS. The maximum bonus amount is 200 EUR. The player will get 25 free spins per day for 2 days (50 free spins in total). Free spins will be credited in Book of Dead (Play'n GO). If Play'n GO is not available in your region, free spins will be credited in Book of Cats slot (BGaming). For Australian players, the FS prize will be credited to Wolf Treasure (IGtech).
  • Second Deposit Bonus makes 50% of the deposit amount. The player should make a deposit by using the promo code RELAX to get this bonus. The maximum bonus amount is 300 EUR. 
  • Third Deposit Bonus makes 50% of the deposit amount and 50 FS. The player should make a deposit by using the promo code ACTNOW to get this bonus. The maximum bonus amount is 500 EUR. FS will be credited to Book of Dead (Play’n GO). If the slot for the FS prize is not available in the player’s region, standard FS will be credited to Aztec Magic Deluxe (BGaming). For Australian players, the FS prize will be credited to Wolf Treasure (IGtech).

3.2. Unclaimed bonus free spins expire in 7 days after being credited to the player’s account.

3.3. Claimed money bonuses expire in 7 days and free spins bonuses expire in 3 days unless stated otherwise. Any not wagered bonus remaining at the end of the stated period will be removed from the player’s account.

4. Reload Bonuses

4.1. There are three recurring Reload bonuses available for each player starting with their 4th deposit. 

Monday Reload Bonus. This bonus is available once each Monday. The player should make a deposit by using the promo code MON40 to get this bonus. The bonus makes 40% of the deposit amount. The maximum bonus amount is 100 EUR.

Wednesday Reload Bonus. This bonus is available once each Wednesday and grants up FS. The player should make a deposit by using the promo code BOOK to get this bonus. The number of FS depends on the amount of the deposit:

  • Deposit 20 EUR or more to get 20 FS;
  • Deposit 50 EUR or more to get 50 FS;
  • Deposit 100 EUR or more to get 100 FS.

High-roller Reload. This bonus is available once per two weeks since the last time the player claimed it. The player should deposit at least 500 EUR by using the promo code HIGHROLL to get this bonus. The maximum bonus amount is 1 000 EUR.

4.2. Unclaimed bonus free spins expire in 7 days after being credited to the player’s account.

4.3. Claimed money bonuses expire in 7 days and free spins bonuses expire in 3 days unless stated otherwise. Any not wagered bonus remaining at the end of the stated period will be removed from the player’s account.

5. Restricted countries, games, and ways to play

5.1. The Casino has the right to revoke any bonuses and winnings, as well as to confiscate all the money in the account if it has been obtained dishonestly or in violation of these rules.

5.2. The casino management reserves the right to restrict the accessibility to the games listed in the article 5.4. in the following countries: Bulgaria, Bosnia and Herzegovina, Croatia, Greece, Hungary, Serbia, Kazakhstan, Macedonia, Republic of Moldova, Indonesia, Philippines, Georgia, Sierra Leone, Spain, France, Turkey, Estonia, Slovakia, Anguilla, Sweden.

5.3. Players from the following countries can not use no deposit bonuses: Afghanistan, Albania, Algeria, Angola, Anguilla, Australia, Bahrain, Bangladesh, Belgium, Benin, Bosnia and Herzegovina, Botswana, Bulgaria, Burundi, Cambodia, Cameroon, Cape Verde, Chad, Comoros, Côte d'Ivoire, Democratic People's Republic of Croatia, Ecuador, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, France, Gambia, Georgia, Ghana, Greece, Guinea, Guinea-Bissau, Guyana, Hungary, India, Indonesia, Iraq, Islamic Republic of Iran, Israel, Italy, Kazakhstan, Kenya, Korea, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Macedonia, Madagascar, Malawi, Malaysia, Mali, Mauritania, Mauritius, Mexico, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestine, Panama, Papua New Guinea,  Philippines, Poland, Portugal, Republic of Macedonia, Republic of Moldova, Republic of Romania, Rwanda, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, South Sudan, Spain, Sudan, Eswatini, Sweden, Syrian Arab Republic, Taiwan, Thailand, Togo, Tunisia, Turkey, Uganda,  Ukraine, United Arab Emirates, United Kingdom, United Republic of Tanzania, United States of America, Vietnam, Yemen, Zambia, Zimbabwe.

5.4. The casino management reserves the right to restrict the accessibility to the following games if the player has an active bonus: 1429 Uncharted Seas, 3 Kingdoms – Battle of Red Cliffs, 3 Tiny Gods, 300Shields, 5 Families, African Quest, Age of Conquest, Agent Valkyrie, Alchymedes, Ambiance, Ancient Eclipse, Ancients Blessing, Art of the Heist, Astro Legends: Lyra and Erion, Augustus, Aztec Spins, Baker's Treat, Beautiful Bones, Bikini Party, Black HorseBlack Horse Deluxe, BlackJack, Bombuster, Book of Oz, Book Of Shadows, Bookie of Odds, Break Da Bank Again Respin, Bronco Spirit, Butterfly Staxx, Castle Builder, Castle Builder II, Cazino Cosmos, Cool Buck, Craps, Crystal Cavern (Kalamba), Cupids Strike 2, Dark Vortex, Dead or Alive, Dead or Alive 2, Dead or Alive 2 Feature Buy, Deep Blue Jackbomb, Devil's Delight, Diamond Blitz, Divine Forest, Double Dragons, Dr. Jekyll & Mr. Hyde, Dragon Dance, Dragon Kingdom - Eyes of Fire, Dwarf Mine, Dynamite Riches, Egyptian Dreams Deluxe, Elite of Evil: Portal of Gold (Gamevy), Eye of the Kraken, Flower Fortunes, Fluffy Rangers, Football Glory, Forsaken Kingdom, Frequent Flyer, Fruitbat Crazy, Gems Odyssey, Gems Odyssey 92, Gods Of Power, Goldaur Guardians, Golden Beauty, Golden Legend, Goldilocks, Happy Halloween, Hellcatraz, Holmes and the Stolen Stones, Hope Diamond (Blueprint), Hot 777, Hot 777 Deluxe, Hot Ink, Hugo 2, Jackpot Jester 200000, Jackpot Raiders, Jade Butterfly, Jellyfish Flow, Johnan Legendarian, Jokerizer, Jungle Gorilla, Kingmaker (BTG), Knockout Football, Knockout Football Rush, Larry The Leprechaun, Le Kaffee Bar, Lemur Does Vegas, Lil Devil, Lil Devil (BTG), London Hunter, Lucky Angler, Lucky Fridays, Magic Oak, Magic of Sahara, Mahjong 88, Marching Legions, Max Quest: Wrath of Ra, Medusa, Mega Boy, Mines of Gold, Monster Blast, MULTIFRUIT 81, Ninja, Ozwin’s Jackpots, Pearls of India, Peek-a-Boo - 5 Reel, Pets Go Wild, Pimped, Pinocchio, Presto!, Princess of Pearls, Pumpkin Patch, Queen of Gold, Rage to Riches, Reel Gems, Reel Heist, Reel Hero, Reel Rush 2, Reel Steal, Retro Reels, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Robin Hood: Shifting Riches, Robin Sherwood Marauders, Rocket Dice, Rocket Stars, Rome: The Golden Age, Roo Riches, Royal Masquerade, Royal Mint (BTG), Santa’s Village, Scarab Treasure, Scrooge, Scudamore's Super Stakes, Sea Hunter, Serengeti Kings, Single Deck Blackjack Professional Series, Skulls Up!, Slot Vegas Megaquads (BTG), Solar King, Solar King  (Infingame), Solar Queen (Infingame), Solar Queen (Playson), Solar Temple (Infingame), Sonic Reels, Spectacular Wheel of Wealth, Spin Town, Spina Colada, Spinfinity Man, Split Way Royal, Stardust, Street Fighter II: The World Warrior Slot, Sugar Pop, Sugar Pop 2: Double Dipped, Summer Splash, Super 7 Blackjack, Super Fast Hot Hot Respin, Surfin' Reels, Take Olympus, Take Santa's Shop, Take The Bank, Tens or Better, The Champions, The Dark Joker Rizes, The French Roulette, The Hive!, The Mystic Hive, The Royal Family, The Wish Master, Three Card Rummy, Three Musketeers, Tomb Raider, Tomb Raider - Secret of the Sword, Tower Quest, Trail Blazer (Northernlights), Tree of Fortune, Triple Edge Poker, Tut's Twister, TXS Hold'em Professional Series, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade - Las Vegas, Vegas High Roller, Victoria Wild, Vikings go Berzerk, Vikings go to Hell, Village People Macho Moves, Vip European Roulette, Well Of Wishes, Wheel of Wealth, Wheel of Wealth Special Edition, WhoSpunIt Plus, Wicked Circus, Wild Cherry Blast, Wild Orient, Wild Swarm, Wilderland, Wizard Shop, Wizard Shop (Push Gaming),  Wolf Hunters, Wombaroo, Zombie Hoard, Zoom Roulette, and all jackpot slots.

5.5. It is forbidden to abuse any promotional offers, lotteries, tournaments at the casino. If any such cases come to light, the casino reserves the right to seize any winnings gained as a result of abusing the bonus offers and disable the option of using any bonuses for that account in the future.

5.6. It is forbidden to delay any playing rounds, including free spins and bonus rounds, to a later time when the player no longer needs to play the bonus through and/or make new deposit(s). If a player is suspected of such actions, the casino management reserves the right to cancel all bonuses and any winnings acquired from them at its sole discretion.

5.7. The use of the bonus funds purely to progress through the bonus stages is prohibited. For example, it’s prohibited to use the bonus or cash funds purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach a bonus feature) and then the final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature), and to complete the stages with cash bets when the bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during such a play may be considered void.

5.8. The player is not allowed to use any strategies while playing with an active bonus in order to fulfil the requirements to wager the bonus. If the player uses such strategies, and if the Casino has sufficient grounds to believe that the player's actions are aimed solely to obtain financial benefits using the bonus advantage, then the Casino reserves the right to cancel all the player's winnings.

Tournament Terms and Conditions

6.1. Tournament Prize is a bonus unless stated otherwise. Bonus Terms and Conditions apply unless stated otherwise.

6.2. Tournaments end promptly at the published time. Any hands, spins or bonus features in play at the point at which the tournament ends will not complete, and the outcome will not apply to the final result of the event. Only the completed hands, spins and bonus features will count towards the final outcome.

6.3. Prizes are awarded directly to your casino balance within a few minutes after the tournament ends.

6.4. You may only use one account to enter tournaments at the casino. Any tournament winnings of players with multiple active accounts will be forfeited, and all accounts will be blocked.

6.5. The leaderboard in the tournament lobby is updated every minute. Consequently, there may be a delay in the display of your position and balance.

6.6. More information about our tournaments can be found on our Tournaments page.

7. Comp Points Terms and Conditions

7.1. Comp Point Exchange is a bonus unless stated otherwise. Bonus Terms and Conditions apply unless stated otherwise.

7.2. You collect 1 redeemable and 1 status comp point for every 20 EUR of real money wagered in slots.

7.3. Players progress through VIP levels as they accumulate the required number of comp points.

7.4. The comp points are periodically zeroed depending on the current VIP program terms and conditions.

7.5. Players are not allowed to transfer comp points between accounts.

7.6. Casino reserves the right to withdraw or amend the comp point program at any time and without prior notice. This will not affect players who have already commenced wagering towards the promotion.

7.7. The Free Spins wagering requirement for completion of the level is x50.

7.8. The money wagering requirement for completion of the level is x5.

7.9. Exchange redeemable comp points rate is 1.00 EUR or its equivalents per 100 points.

8. SportsBook Rules and Conditions

8.1. ComboBoost is available to all registered users.

8.2. ComboBoost is available for combined and system bets, with 3 or more events, with a event odds of 1.3 or more:

NBA Play-offs

  • a event odds of 1.4 or more
  • all NBA events
  • 3-5 events – Bonus odds 1.05
  • 6-7 events – Bonus odds 1.15
  • 8-9 events – Bonus odds 1.25
  • 10-11 events – Bonus odds 1.35
  • 12 or more events – Bonus odds 1.5

NHL Play-offs:

  • a event odds of 1.4 or more
  • all NHL events
  • 3-5 events – Bonus odds 1.05
  • 6-7 events – Bonus odds 1.15
  • 8-9 events – Bonus odds 1.25
  • 10-11 events – Bonus odds 1.35
  • 12 or more events – Bonus odds 1.5

French Open:

  • a event odds of 1.4 or more
  • all tennis Roland Garros events
  • 3-5 events – Bonus odds 1.05
  • 6-7 events – Bonus odds 1.15
  • 8-9 events – Bonus odds 1.25
  • 10-11 events – Bonus odds 1.35
  • 12 or more events – Bonus odds 1.5

WC Ice Hockey:

  • a event odds of 1.4 or more
  • all WC Ice Hockey events
  • 3-5 events – Bonus odds 1.05
  • 6-7 events – Bonus odds 1.15
  • 8-9 events – Bonus odds 1.25
  • 10-11 events – Bonus odds 1.35
  • 12 or more events – Bonus odds 1.5

European Championship:

  • a event odds of 1.4 or more
  • all European Championship events
  • 3-5 events – Bonus odds 1.05
  • 6-7 events – Bonus odds 1.15
  • 8-9 events – Bonus odds 1.25
  • 10-11 events – Bonus odds 1.35
  • 12 or more events – Bonus odds 1.5

Copa America:

  • a event odds of 1.4 or more
  • all Copa America events
  • 3-5 events – Bonus odds 1.05
  • 6-7 events – Bonus odds 1.15
  • 8-9 events – Bonus odds 1.25
  • 10-11 events – Bonus odds 1.35
  • 12 or more events – Bonus odds 1.5

Cricket

  • a event odds of 1.4 or more
  • all Cricket events
  • 3-5 events – Bonus odds 1.05
  • 6-7 events – Bonus odds 1.15
  • 8-9 events – Bonus odds 1.25
  • 10-11 events – Bonus odds 1.35
  • 12 or more events – Bonus odds 1.5

Freecombo:

  • a event odds of 1.4 or more
  • all sports
  • 3-4 events – Bonus odds 1.05
  • 5-7 events – Bonus odds 1.07
  • 8-10 events – Bonus odds 1.1
  • 11-14 events – Bonus odds 1.15
  • 15 or more events – Bonus odds 1.2

ComboUSA:

  • a event odds of 1.3 or more
  • all USA events
  • 3-4 events – Bonus odds 1.07
  • 5-7 events – Bonus odds 1.1
  • 8-10 events – Bonus odds 1.15
  • 11-14 events – Bonus odds 1.2
  • 15 or more events – Bonus odds 1.25

ComboSoccer:

  • a event odds of 1.7 or more
  • all soccer events
  • 3-4 events – Bonus odds 1.1
  • 5-7 events – Bonus odds 1.15
  • 8-10 events – Bonus odds 1.2
  • 11 or more events – Bonus odds 1.3

ComboSoccerEurocup:

  • a event odds of 1.5 or more
  • all soccer Champions Cup and Europa League events
  • 3-4 events – Bonus odds 1.1
  • 5-7 events – Bonus odds 1.15
  • 8-10 events – Bonus odds 1.2
  • 11 or more events – Bonus odds 1.3

ComboBasketball:

  • a event odds of 1.5 or more
  • all basketball events
  • 3-4 events – Bonus odds 1.07
  • 5-7 events – Bonus odds 1.1
  • 8-10 events – Bonus odds 1.15
  • 11 or more events – Bonus odds 1.25

ComboTennis:

  • a event odds of 1.3 or more
  • all tennis events
  • 3-4 events – Bonus odds 1.05
  • 5-7 events – Bonus odds 1.1
  • 8-10 events – Bonus odds 1.15
  • 11 or more events – Bonus odds 1.25
ComboCybersport:
  • a event odds of 1.3 or more
  • all tennis events
  • 3-4 events – Bonus odds 1.05
  • 5-7 events – Bonus odds 1.1
  • 8-10 events – Bonus odds 1.2
  • 11 or more events – Bonus odds 1.3

8.3. The player cannot change the amount of additional winnings. The amount is determined automatically.

8.4. The main winning bet and the additional Comboost win is credited to the player on the account of one transaction, one overall win.

8.5. The player cannot undo the ComboBoost feature.

8.6. If an event in a coupon that was made with ComboBoost function is calculated at 1.00, after the coupon is calculated, the corresponding percentage of the net coupon win will be added to the main win (without taking into account the event calculated with a factor of 1.00).

8.7. If you find dishonest bets and abuse of ComboBoost offer, Our Company reserves the right to cancel the assignment of additional winnings.

8.8. The ComboBoost feature is optional, but not mandatory to provide.

8.9. The Comboboost feature is only available for "Sports" and "Live Betting" sections.

8.10. ComboBoost will not be available if at the time the coupon is confirmed, after re-trying to place a bet due to the changed odds, the event factor will change by a factor of less than 1.3.

8.11. In order for ComboBoost to be activated again for this coupon (where the odds of all events are 1.3 or more), you need to remove one bet from the coupon and sel ect it again.

8.12. Our Company reserves the right to change or cancel the terms of the offer at any time.

8.13. The general rules and conditions of Our Company are in force.

9. WEEKLY CASHBACK RULES

99.1. JooSports players can get up to 10% cashback for the bets made for any market. Cashback is credited if the player has a negative difference between winning and losing bets by the end of the qualifying period.

9.2. Cashback is awarded for 7-day periods. Qualifying periods for start every Saturday (00:01 UTC) and end next Friday (23:59 UTC).

8.3. One day of gaming activity is equal to 1%. You get 3% more if you’ve been active for 7 days straight.

9.4. No minimal bet or odds requirements.

9.5. Only settled bets are counted.

9.6. Cashback requires no wagering.

9.7. Maximum cashback size is 200 EUR (or currency equivalent).

9.8. The cashback is awarded once a week no later than 48 hours after the end of qualifying period (see 2).

10. WEEKLY TOP CASHBACK RULES

10.1. JooSports players can get up to 20% cashback for the bets made on UEFA Euro 2020, 2021 Copa America, 2021 CONCACAF, The International, Wimbledon, ICC World Test Championship Final fr om 17 June to 31 august. Cashback is credited if player has a negative difference between winning and losing bets by the end of the qualifying period.

10.2. Cashback is awarded for 7-day periods. Qualifying periods for start every Saturday (00:01 UTC) and end next Friday (23:59 UTC).

10.3. One day of gaming activity is equal to 2%. You get 6% more if you’ve been active for 7 days straight.

10.4. No minimal bet or odds requirements.

10.5. Only settled bets are counted.

10.6. Cashback requires no wagering.

10.7. Maximum cashback size is 500 EUR (or currency equivalent).

10.8. The cashback is awarded once a week no later than 48 hours after the end of qualifying period (see 2).

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